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NEWSLETTER
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Contact Us
Thank you for your GATE enquiry. We try our best to be very proactive in assisting our clients. If you have any GATE product questions or require GATE product support, please contact us via email using the details listed below.
Please note that we are based in Sydney, Australia and therefore time differences may apply depending on where you are contacting us from.
When reporting problems, please make sure you provide as much information as possible. It is always helpful to include:
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The GATE version number you are running
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The module in which you experienced the problem
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A short description of the problem you have
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Any screen shots you may have to assist us in finding the problem
GATE Contact Details
| Contact Name: | Ron Schellings |
| E-Mail: | GATESystem@bigpond.com |
| Skype ID: (Our preferred method of voice contact) | ron.schellings |
| Mobile: | 0414 564 451 |
| Mobile Mobile (Intl) |
++61 414 564 451 |
GATE Product Support
| Technical support: | Please email GATESystemSupport@bigpond.com. This will be responded to within 48 hours (our preferred technical support contact). |
| General enquiries: | Please email GATESystem@bigpond.com. We will respond to all enquiries within 48 hours. |
| Telephone support: | Our preferred method of voice support is through Skype. Telephone support, including Skype, is available as follows: |
| Monday to Friday 9am – 5pm (Australian Eastern Standard Time GMT + 10:00 Sydney) | |
Local Time: |
A useful website to help identifying what the time zone difference is www.timeanddate.com. On the “Home” menu - click on “Time Zones” then “Time Zone Converter”. The location that you want to convert to is “Australia – New South Wales – Sydney”. |
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